AfriRide Client App Privacy Policy

AfriRide (“we”, “our”, “us”) provides transport, delivery, and logistics services through our mobile application. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address
• Location Data: Precise location for ride requests and tracking
• Trip Information: Pickup and drop-off locations, trip history
• Device Information: Device type, OS, app usage data
• Support Data: Messages, feedback, or support requests

2. How We Use Your Information

We use your information to:

• Connect you with nearby drivers
• Process ride and delivery requests
• Provide real-time trip tracking
• Improve app performance and reliability
• Communicate updates and support responses

3. Location Data Usage

We collect and use precise location data to:

• Match you with drivers
• Enable navigation and trip tracking
• Improve service accuracy

Location data is only used when necessary for app functionality.

4. Data Sharing

We may share limited data with:

• Drivers: To fulfill ride or delivery requests
• Service Providers: For hosting, notifications, and analytics

We do not sell your personal data.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access or disclosure.

6. Account Deletion

You have the right to request deletion of your account and personal data.

To request account deletion:

• Use the in-app support feature (if available), or
• Email us at: mikemudimba@outlook.com

Upon request:

• Your account and associated personal data will be deleted within a reasonable timeframe
• Some data may be retained where required for legal or operational purposes

7. Data Retention

We retain user data only as long as necessary to provide services and meet legal obligations.

8. Children’s Privacy

This app is intended for users aged 18 and above. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

For questions or requests:

mikemudimba@outlook.com